Customer deliveries and terms of delivery
Upon delivery, the Order is handed over to the Buyer or a third party specified in the Order as the recipient (hereinafter the Buyer and the third party are referred to as the “Recipient”). If it is impossible to receive an Order paid in cash by the persons indicated above, the Order may be delivered to a person who can provide information about the Order (order number and/or full name of the Recipient), as well as pay the cost of the Order in full to the person delivering the Order.
In order to avoid cases of fraud, as well as to fulfill the obligations assumed, when delivering a prepaid Order, the person delivering the Order has the right to request an identification document of the Recipient, as well as indicate the type and number of the document provided by the Recipient on the receipt for the Order. The Seller guarantees the confidentiality and protection of the Recipient’s personal data
The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment the Order is transferred to him and the Recipient of the Order signs the documents confirming the delivery of the Order. In case of non-delivery of the Order, the Seller reimburses the Buyer for the cost of the Order prepaid by the Buyer and delivery in full after receiving confirmation of the loss of the Order from the Delivery Service.
The Seller’s obligation to transfer the goods to the Buyer is considered fulfilled at the moment the courier delivers the Goods to the Recipient or the Recipient receives the Goods from the transport company.
Returns and exchanges
Delivery is a separate service that is not an integral part of the Goods purchased by the Buyer, the completion of which ends when the Recipient receives the Goods and makes payment for it.
We are committed to your complete satisfaction with our products. If you have any questions or problems with your order, please contact our customer service and we will try to resolve the situation.
